
See our HOT CANDIDATES

Nicole
Highlight of Resume
⭐ 2+ years supporting C-level executives with calendar, inbox, and operations coordination
⭐ Skilled in Microsoft Excel (pivot tables, VLOOKUP), Google Workspace, Asana, and Canva
⭐ Experienced in real estate lead generation, project coordination, and social media management via Meta Business Suite

Angelica
Highlight of Resume
⭐️ Angelica excels in EA tasks, CRM tools, and SOPs with strong skills in reports, travel, and finance.
⭐️ She’s proactive, detail-oriented, and ready for full-time EA work across varied industries.

Ace John
Highlight of Resume
⭐️ 8 years of Virtual Assistant experience, including 5 years supporting C-level executives in real estate, property management, education, and outsourcing.
⭐️ Strong in executive admin, CRM/campaign management (HubSpot, Zoho), SOP creation, and cross-functional communication across global time zones.
⭐️ Technically adept with project management tools (Asana, Trello, ClickUp) and real estate platforms (Buildium, AppFolio), plus social media strategy and content planning.

Cedrick Lloyd
Highlight of Resume
⭐️ 3 years of Virtual Assistant experience in admin support, client success, and digital marketing.
⭐️ Skilled in calendar management, communication, and CRM oversight in dynamic remote settings.
⭐️ Background in healthcare and digital marketing, known for proactive and client-centric service.

Maria Regina
Highlight of Resume
⭐️ 3+ years of Virtual Assistant experience with strengths in calendar management, appointment setting, and CRM-based lead generation.
⭐️ Proven client communication and outbound calling skills, particularly in real estate, logistics, and healthcare sectors.
⭐️ Technically proficient in tools like HubSpot, Zendesk, Trello, Canva, and familiar with AI tools like ChatGPT.

Ma. Daniessa
Highlight of Resume
⭐️ Ma. Daniessa is a versatile Senior Administrative Assistant.
⭐️ She is highly proficient in Microsoft Office, Google Workspace, HubSpot, Apollo.io, Asana and Trello.
⭐️ With a background in customer service and lead generation.
Nicole's Full Resume
Work Experience
Executive Virtual Assistant | 01/2021 – 01/2022
- Responded promptly to incoming phone calls and emails for prompt, professional correspondence
- Created and maintained company records and used software to review and monitor data
- Managed daily calendar and juggled meetings for supervisor.
- Provided high-level administrative support, adapting proactively to team needs and aiding efficiency.
- Coordinated company events and key client meetings. Answered phones and performed clerical office functions to address queries, concerns, and issues, escalating complaints to management.
Cold Caller | April 2022 – September 2023
- Virtual Assistant Calling new prospects/homeowners and following up with them when needed Outbound cold calling to prospects using the dialer and scripts provided Handling objections properly.
- Demonstrated outstanding project management abilities while working on multiple projects simultaneously.
- Demonstrated excellent project management skills, coordinating tasks according to tight schedules and deadlines
Skills
- Mastery of various project
- Management tools
- Ability to multitask
- Communication skills
- Adept in Technology
- Excel proficient
- Written and Verbal Education
Tools
- Google Workspace
- MS Office Suite
- Trello, Asana
- Ring Central
- Active Campaign
- Meta Business Suite
- Canva
Certification
Social Media Marketing, Algorithm Content Creation, Lead Generation, SEO | WordPress and Facebook Ads
Education
Bachelor of Business Administration: Human Resource Management | September 2018-2021
Angelica's Full Resume
Versatile Executive Assistant and Accounting Specialist with Multi-Industry Experience
- Executive Assistant/Project Manager
Winter Thrive – Status Luxury Group
September 19, 2022 – January 31, 2024
Events Calendar Management: scheduling and send reminders for the team, then follow up - Track and log Sales, deals or requests on CRM
- Log all bookings (hotel, flight, transfer, etc) in Advisor Portal and tracking commission sheet
- Create Itinerary for all Private, Corporate and Travel clients.
- Draft email templates, Create SOPs in Notion, and Support teams in terms of follow-up service and inquiries.
- Organize and utilize various tools such as EB, Notion, Itinerary Builder, Typeforms, Docusign, Advisor Portal, Canva, and Quickbooks.
- Categorization and Reconciliation in Quickbooks, Expense, and Sales reporting
- Draft/Create Invoices in Quickbooks.
- Organize client’s files and other relevant documents, standardize AR/AP invoices/receipts, and maintain proper documentation.
AMAZON VA Expert – Part-time (project based)
Amarina – Latvia, Europe
November 28, 2023 – February 2, 2024
- Product Listing (Add product in both Amazon catalog or not)
- Create listings for FBM (non-private label, distributor)
- Case Management
- Brand approval request
- Price Analysis
High Stream Gear (HSG)
Amazon Bookkeeper/Accounting Assistant
April 25, 2023 – August 21, 2023
- Inventory Management
- Filing invoices
- Wire transfer
- Payables payments
- Sending Vas’ Salary
- Analyzing profit and loss
- Initiate Customers’ Amazon refunds.
- Track and record the company’s expenses and sales recording process.
AMAZON VA Expert – Part-time
Yetasi LLC– California, USA
December 9, 2022 – March 31, 2022
- Product Listing (Add a product and add a product via upload/Flat file)
- Create listings for both FBA &FBM (Both private label and non-private label)
- Case Management (Account health)
- Keyword research
- Amazon posts
- Customer reviews
- Feedback Management
- Create Campaign
- Handle customer message
- Inventory Management (Monitor inventory)
- Edit photos for product listing using Adobe Photoshop.
- Create a Master order list to send to the manufacturer for private label.
Account/Executive Assistant VA – Part-time
NY Built Construction– Brooklyn Manhattan, USA
September 13, 2022 – February 5, 2024
- Creating presentations and flyers using canva.
- Posting and making content strategies using youtube, Facebook page, and Instagram.
- Video and photo editing using Adobe Photoshop and Adobe Premier, capcut, and Filmora.
- Inbound and outbound email management.
- Social media management – Youtube, Instagram and other sites posting rental vacation.
- Research activities-related tasks.
HR Specialist VA
Pilot Project – Project-Based Part-time
July 1 – September 23, 2022
As an HR Specialist:
- Reviewing and updating the existing documentation for the entire process (criteria based for analyzing the job description.)
- Looking for job profiles that fit the background of the applicant.
- Developing a resume and cover letter specifically for those given positions. • Assessed for active job posts that match the provided criteria.
- Creating new procedures as necessary.
- Making and keeping up with procedural information.
Course Hero Tutor – Freelancer
October 29, 2020 – May 25, 2022
As Tutor:
- Answering students’ homework in finance, accounting, mathematics, case analysis drafting, and other high school subjects like TLE,Filipino, and Science subjects.
- Providing accurate and well formatted answers as well.
- Strictly following the platform policy and completely giving 100% correct answers.
- Most of the students were Filipino.
Zookal Homework Help Tutor – Freelancer
September 7, 2021 – June 6, 2022
As Tutor:
- Answering homework of students from different countries like the USA, UK, Australia, Singapore, India, Philippines, Malaysia, China, Europe, and other countries (I was able to help thousands of students).
- Answering homework in accounting, finance and Business as general.
- Sending accurate and well formatted answers to the students.
- Question like making a financial statement, journal entries and ledger to such specific business transaction on the homework.
HR Manager/Executive Assistant/Accounting Assistant (Admin Office)
Blue Palawan Inc.
July 17, 2019 – March 19, 2020
As an HR officer:
- Recruiting, interviewing, training and developing staff.
- Ensuring that all employees are getting paid correctly.
- Assessing employees’ benefits and compensation.
- Implementing in company’s policies & procedures.
- Ensuring the employees’ security, health and welfare.
- Able to re-create organizational structure.
- Organizing staff training and activities.
- Monitoring daily timesheet records and employee records.
- Explaining and providing information for employee benefits, programs and seminars.
- Approving staff job description, salaries proposal and allowances.
- Covering all legal compliance for human resources and associations.
- Organizing meetings/briefing with upper management pertaining all manpower concerns.
As an Executive Assistant:
- Responding and sending all information and requests.
- Scheduling meetings and preparing necessary documents and ensuring follow-up actions.
- Continuous monitoring, responding and forwarding incoming emails and updating all existing contact lists.
- Taking notes during meetings and writing summaries and be to send in email for further interactions for the solutions to the problems if any.
- Assessing owner’s personal transaction such as transactions for credit cards and other documents that has to be done.
As an Accounting Assistant of the Resort:
- Monitoring and preparing reports for room revenue, updating daily room revenue and ensuring all figures are correct and tally.
- Data entry in Quickbooks and monitoring sales reports.
- Knowledge in cloudbeds, and online booking such as booking.com, agoda, traveloka, expedia,ctrip ,chimgwei travel and Etc.
- Uploading employees ATM salary and other incentives.
- Settlement for online bookings commissions and payments.
- Online and Offline Charging for guests Credit Cards and other modes of payment.
- Preparing direct booking percentage and room occupancy.
- Preparing reports such as Profit and Loss for each projects or events if necessary.
Accounting Assistant
Casa Ricardo’s Restaurant @ Sunlight Guest Hotel Inc
July 17, 2018 – May 10, 2019
- Performing clerical tasks, including processing and daily recording of transactions.
- Preparing daily sales reports and updating month-to-date transactions.
- Checking cashiers’ reports and any errors subject for correction.
- Data entries for sales and purchases records.
- Filing government taxes and other withheld.
- Handle banking transactions such as deposits, credit cards and withdrawals.
- Communicating with suppliers for the purchases/orders for the daily operation’s needs.
Accounting Clerk / Accounting Assistant (Accounting Firm)
KAR Business Services Agency – Quiray Accounting and Realty Office
April 05, 2016 to June 08, 2018
- Perform data entries, prepare and assist daily operation in accounting
- Reconciled input and output figures for the same.
- Furnished employees and authorized non-employees with policy information as required.
- Maintained organization financial information with the strictest confidentiality.
- Completed all accounting tasks in furtherance of organization goals.
- Handle banking transactions like tax payment remittance, etc.
- Staff Payroll and employees assessing benefits.
- Updating books of accounts of businesses such as sales, purchases & etc.
Skills
- Ability to prepare financial statements data.
- Good time management.
- Possessed analytical and problem-solving.
- Effective and multitasking.
- Good writing and verbal communication.
- Proficient in Computer Software and Hardware, Microsoft Office (Word, PowerPoint & Excel).
- Ability to obtain and process information, work in a team structure, and verbally communicate with persons inside and outside the company.
- Well experienced and knowledgeable with banking and payment transactions.
CORE QUALIFICATIONS
- Exceptional breadth of taxation and public accounting experience
- Knowledgeable in preparing Financial Statements and Accounts.
- Strong proficiency in billing invoices and certain policies
- High ability to practice discretion and professional ethics
- Knowledge of MS Office Excel, GForms, Chrome, Management tools (Notion, Slack, engagebay, Airtable), and other related applications.
- Knowledge of different itinerary builders.
- Good verbal and written communication skills
Ace John's Full Resume
Admin Assistant
BlueAstro | JAN 2025 – MAR 2025
- Created and quality-checked offer pages for client-managed sweepstakes, collaborating with developers to ensure accuracy and timely deployment.
- Assisted in domain management (buying, maintenance, and renewals) to ensure continuous functionality.
- Supported sales tracking, reporting, and project management via Asana to maintain performance targets and workflow efficiency.
Executive Assistant
BrainGainzLC | MAR 2024 – MAR 2025
- Improved operational efficiency by 80% through optimized procedures and workflow management.
- Managed executive meetings, including scheduling, agenda preparation, and correspondence.
- Oversaw office operations, budgeting, and personnel management for seamless daily functions.
- Coordinated with the Tuition Center’s owner to create and schedule social media content across Facebook, Instagram, and TikTok.
- Maintained and updated the website via WordPress and Elementor, ensuring accurate student and tuition information.
Operations Specialist
MintLeads | NOV 2023 – MAR 2024
- Improved data accuracy by 95% by identifying and resolving data-related issues with cross- functional teams.
- Assisted in lead nurturing and database maintenance to ensure organized and up-to-date company records.
- Managed prospect blacklisting and unsubscribe requests to protect email deliverability and sender reputation.
- Archived campaigns and generated reports for supervisors and QA personnel for data safekeeping.
Business Development Associate (Part-Time)
Valcove Hospitality | APR 2023 – OCT 2023
- Led B2B lead generation efforts, ensuring a steady pipeline of potential clients.
- Managed and optimized outreach campaigns via email, LinkedIn, and HubSpot to boost engagement and conversions.
- Acted as the primary liaison to the Founder/CEO, facilitating seamless communication and coordination.
- Developed blacklisting strategies to improve email outreach efficiency.
- Analyzed weekly performance reports to measure success and optimize future campaigns.
- Handled lead inquiries, nurturing relationships, and converting prospects into successful deals.
Business Development Associate
Extenteam | JUN 2021 – NOV 2023
- Conducted market research and competitive analysis to identify new business opportunities.
- Designed and launched lead generation campaigns targeting key decision-makers in hospitality.
- Collaborated with sales and marketing teams to refine outreach strategies and boost conversions.
- Developed personalized outreach sequences using email automation and LinkedIn Sales Navigator.
- Built and maintained relationships with high-value clients to drive long-term partnerships.
- Assisted in organizing in-event lead generation initiatives for networking and business growth.
Executive Assistant
Portillo Realty Group | SEP 2021 – SEP 2022
- Managed the owner’s calendar, ensuring seamless scheduling for revenue-generating activities and team coordination.
- Provided support for both property management and real estate ventures, addressing immediate needs.
- Delivered exceptional client service by responding to inquiries, resolving issues, and fostering long-term relationships.
- Led social media initiatives, increasing engagement by 25% through targeted campaigns and strategic content creation.
- Collaborated with the marketing team to align social media efforts with business objectives.
- Created compelling content for Facebook, Twitter, Instagram, and LinkedIn, boosting brand visibility and lead generation.
Executive Assistant
Portillo Realty Group | MAY 2019 – JUN 2021
- Managed executive calendars, travel, and meetings to optimize leadership time.
- Oversaw property assessments, vendor coordination, and budgeting for maintenance projects.
- Served as the primary contact for property owners, tenants, and vendors, ensuring smooth communication.
- Maintained CRM records for accurate tracking of client interactions and property details.
- Managed property listings on MLS, keeping them updated with new opportunities.
- Created SOPs and training manuals for onboarding new team members.
- Assisted in drafting and processing contracts alongside agents and property managers.
- Provided executive support to the CEO, offering insights and administrative assistance.
Property Management Assistant
YesVirtualPH | AUG 2017 – FEB 2020
- Assisted prospective tenants with leasing inquiries via phone, email, and chat.
- Managed tenant activities, including rent notifications, maintenance requests, and move-out coordination.
- Processed rent payments and updated records in CRM for accurate financial tracking.
- Facilitated communication between property owners, tenants, and vendors for issue resolution.
- Collaborated on property management updates, implementing new strategies and best practices.
- Maintained documentation for repairs, new property launches, and removals to ensure efficiency.
Expertise and Skills
- Effective Time Management
- Communication
- Adaptability
- Computer Skills
- Reliability
- Critical Thinking
- Project Management
- Schedule Management
- Content Management
- Lead Management
- Property Management
- Negotiation
Tools
- HubSpot
- Salesforce
- Apollo.io
- Seamless.ai
- LinkedIn Sales
- Navigator
- Asana
- Trello
- ClickUp,
- Monday.com
- Slack
- Microsoft Teams
- Zoom
- Google Workspace
- Microsoft 365
- Mailchimp
- Instantly
- Zerobounce
- RocketReach
- Emailable
- Swordfish
- Hootsuite
- Buffer
- Canva
- Facebook Business Suite
- Tiktok
- Creator
Cedrick Lloyd's Full Resume
Work Experiences
Business Virtual Assistant – Client Success Manage
Penn Solutions | April 2023 to April 2025
- Admin Tasks
- Digital Marketing
- Sales
- Website Development
- Social Media Management
- Cold Calling
- Appointment Setting
Receptionist
OCIMED | April 2022 to Jan 2023
- inbound calls
- Scheduling
- Prescription Refill
Travel Consultant
Dnata Travel Inc. | Feb 2018 to Apr 2022
- Inbound and Outbound calls
- Customer Service requests
- Travel arrangements.
- Fraud checks
- Payment collections
Customer service associate
- Inbound calls
- Updating of payrolls
- Schedule Blockings
Expertise and Skills
- Customer Service
- Administrative Support
- Phone and Chat Support
- Cashier Skills
- Sales/Marketing
Maria Regina's Full Resume
Work Experiences
One Stop Logistics – Email Management
Sydney, Australia | July 2023 – October 2024
- Respond to incoming service requests via phone, email, and chat in a professional manner.
- Troubleshoot and resolve hardware, software, and network-related issues for end-users.
- Document all support requests and resolutions in the ticketing system.
- Escalate complex issues to higher-level support as necessary.
- Provide guidance and training to users on software applications and IT policies.
- Stay current with industry trends and best practices in IT support.
Successful Media – Lead Generation
Dubai, Dublin, UK | May 2022 – June 2023
- Conducted outreach to prospective clients, setting up appointments and generating leads to support sales initiatives.
- Managed client interactions through CRM tools, tracking progress and maintaining a well-organized pipeline.
- Tailored messaging to appeal to potential customers, boosting engagement and lead quality.
- Collaborated with sales teams to refine strategies for identifying high-potential leads, contributing to revenue growth.
Australian Legal Firm – Executive Assistant
Sydney, Australia | February 2021 – March 2022
- As an Executive Assistant to the CMO, I manage schedules, coordinate meetings, handle communications, assist with marketing projects, prepare reports, organize events, and provide administrative support to ensure smooth operations for the marketing team.
- I also have experience in creating campaigns and conducting outbound outreach for clients on specific projects.
- In addition, I manage social media calendars, write content copy, edit videos, and create designs using Canva.
Fraud Analyst | Subject Matter Expert
VXI Global PH | January 2020 – January 2021
- Handle incoming calls in an informed, professional, and efficient manner.
- Handle internal and external customer inquiries concerning fraudulent issues.
- Document customer accounts using standard comment / release codes and clear, concise notations.
- Document issues, bugs & feedback received from the community.
- Document the findings and the reason behind the Decisioning.
Customer Support Specialist
Task Us PH | March 2019 – January 2020
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to prioritize, multi-task, and manage effectively
- Respond to a customer queries in a timely and accurate way via phone, email and chat
- Update our internal data bases with information about technical issues and useful discussions with customers
Technical Sales and Support Specialist | Email and Chat Management
Teleperformance PH | April 2017 – September 2018
- Managed phone and chat support across websites, including remote technical assistance.
- Provided product demos, guided customers to help resources, and handled tough situations effectively.
- Promoted and sold products, exceeded goals, and prioritized tasks efficiently.
Expertise and Skills
- Lead Generation
- Appointment Setter
- Digital Marketing
- Social Media Management
- Email Management
- Calendar Management
- Google Workspace
- Project Management
- Video & Photo editing
- Communication and
- Interpersonal Skills
Tools
- HubSpot
- Zendesk
- Freshdesk
- Asana Zoom
- Microsoft Teams
- Microsoft Office Suite
- Google Calendar
- ChatGPT
- Canva
- Adobe
- Trello
- CapCut
- Shotgun Email Templates
Ma. Daniessa's Full Resume
Work Experience
Rocket Station | Virtual Assistant
March 2023 – August 2024
Real Estate Administration Assistant
- Sourced leads and performed skip tracing
- Completed property research and comparative market analysis (comparables)
- Created basic spreadsheets using Google Sheets
- Prepared property contracts and handle property inquiries
Executive Assistant
- Conducted follow-up calls with clients
- Communicated with other companies or third-party providers
- Booked flights and accommodations
- Confirmed scheduled meetings and filtered incoming calls
- Send minutes of the meeting
- Generated reports and KPI tracking
- Prepared presentations and researched information or documents based on client needs
- Encoded and entered data of transactions in a CRM
Social Media Manager
- Managed the client’s social media accounts
- Created and repurposed content
- Built and engaged the client’s audience
- Organized and managed campaigns
- Developed social media strategies
- Researched marketing trends
Skytree | Lead Generation Specialist
March 2024 – August 2024
- Conducted market research to identify and qualify potential leads aligned with client specifications
- Lead generation for indoor, vertical, algae, and cannabis farms, preferably with industry experience.
- Developed and maintained a sales prospect database or CRM and made sure that details were accurate
- Initiated contact and qualify leads based on the criteria provided
- Email communication for outreach campaigns
Royalty Headwear | Lead Generation Specialist
December 2023 – June 2024
- Conducted market research to identify and qualify potential leads aligned with client specifications
- Established rapport and developed positive business relationships with customers and clients
- Coordinated with the sales and marketing team to nurture and include leads in effective campaigns
- Developed and maintained a sales prospect database or CRM and made sure that details were accurate
- Developed and implemented criteria for qualifying leads and monitored conversion rates
TTEC | Customer Service Representative
December 2022 – June 2024
- Managed inbound and outbound calls
- Resolved customer concerns effectively and efficiently
- Built sustainable relationships and trust with customer accounts through open and interactive communication
- Kept records of customer interactions, processed and updated customer accounts, and filed documents
- Followed communication procedures, guidelines, and policies
Lucid Achievement | Recruiter Virtual Assistant
December 2023 – February 2024
- Handled email communication professionally and promptly
- Assisted in creating and managing contracts to ensure accuracy and compliance
- Kept things organized by scheduling meetings efficiently
- Entered the recruitment field by creating job descriptions, posting ads, and assisting in the hiring process.
- Helped welcome new team members during their onboarding process
Caller Virtual Assistant
- Managed inbound and outbound calls
- Scheduled meetings, managed contact lists, and sent appointment reminders
- Checked voicemail and responded in a timely manner
- Reached out to new prospects, leads, or potential clients and partners via phone call
We Whiten | Social Media Manager
August 2022 – February 2023
- Identified and sourced potential leads or prospects through various methods, email outreach, and social media
- Developed engaging and relevant content for various social media platforms
- Collected data on audience profiles, industry trends, competitor promotions, and marketing insights.
- Monitored and responded to comments, messages, and mentions across social media platforms
- Fostered community engagement and built relationships with followers
- Created written content (captions, descriptions, etc.) for social media posts
iQor | Travel Account Specialist
May 2022 – November 2022
- Managed a high volume of client emails efficiently and responded to queries in a timely manner
- Sent booking confirmations, travel itineraries, and relevant travel documents via email
- Offering real-time support to clients via chat, addressing travel-related queries.
Farmers Insurance | Cold Caller
February 2022 – August 2022
- Developed effective responses to common objections to guide the conversation toward a positive outcome
- Scheduled appointments for interested prospects to meet with insurance agents or attend presentations
- Kept detailed records of each call while respecting client privacy and adhering to data protection regulations
Upwork | Appointment Setter
December 2020 – December 2021
- Received and worked with provided lead lists
- Initiated outbound calls to prospects to schedule appointments for sales representatives
- Utilized CRM tools to record and track interactions with leads and kept CRM data updated with accurate information
- Coordinated appointments and meetings for the sales team, ensuring convenient scheduling for all parties.
Skills
- Email and chat communication
- Online research
- Leads sourcing
- Inbound and outbound call handling
- Seller lead management
- Appointment setting
- Property market analysis
- Social media administration
- Basic property management administration
- Data entry
- Data analysis
- Email management
- Calendar management
- Workload management
- Skip tracing
- Travel booking
- Recruitment and hiring
Tools
- MS Word
- MS Excel
- MS PowerPoint
- Google Docs
- Google Sheets
- Google Slides
- Google Drive
- Canva
- LinkedIn Sales Navigator
- Podio CRM
- Zoom
- Google Mail
- Slack
- LastPass
- Avaya
- Mailchimp
- Apollo.io
- ContactOut
- Cisco Finesse
- Snow.io
- Notion
- Trello
- Calendly
- Skype
- PCRecruiter
- Adobe
- HubSpot CRM
- Clockify
- Time Doctor
- Hubstaff