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Work Experiences  

➣ Executive assistant

GRND Consulting | October 2024 – January 2025

• Contributed to a consulting company on a 3- Month project (October 2024 – January 2025),
• Specializing in operations training, streamlining processes, and enhancing efficiency.
• Designed organized systems and training programs while meeting tight deadlines, showcasing adaptability and project management expertise.

➣ Virtual assistant

CHRRC Real Estate – FL | December 2021 – October 2024

• Managing email correspondence, scheduling appointments, and handling phone calls.
• Organizing and maintaining files, documents, and databases.
• Drafting and editing documents such as contracts, agreements, and property listings.
• Providing information about properties, scheduling property viewings, and following up with clients after viewings.
• Conducting market research to gather information on property listings, market trends, and competitive analysis.
• Sending personalized messages, greetings, and reminders to clients for birthdays, anniversaries, and other important dates.
• Coordinating with lenders, title companies, inspectors, and other professionals involved in the transaction process.
• Keeping track of deadlines and ensuring all necessary paperwork is completed accurately and on time.

➣ Executive assistant

Kab’s Specialty Company | July 2019 -December 2021

• Direct report to the CEO
• Handles schedule.
• Reviewing and Responding to emails.
• Taking notes at the meetings and other administrative tasks.
• Doing some errands

➣ Social Media Manager  

Freelance And Part Time Jobs | 2017-2024

• I usually plan and oversee many different activities including research, advertising, email campaigns, text blasting, big and small events, and social media platforms.
• I do some graphic design for posters. And also content writing. I also do collaborations with big and small companies.

➣ Business Manager | Consultant 

June 2016 – July 2019

• I handle operations and sales of the store.
• Also handle finance and company files.

Expertise and Skills

• Administrative & Executive Support 
• Project Management 
• CRM & Software Proficiency 
• Lead Generation & Outreach 
• Social Media Management 
• Client Communication & Soft Skills
• Technical Setup & Work Readiness

Tools

• Social media
• Microsoft
• Linkedin
• Gmail
• Loom
• Capcut
• 11labs
• Monday.com
• Linkedin
• Yahoo
• Spark
• Canva
• Outlook
• Google workspace
• Podio
• Trello
• Hubstaff
• Slack
• Godaddy website
• Mailchimp
• Wix

Work Experiences 

➣ EXECUTIVE VIRTUAL ASSISTANT

WatchFund – CEO | AUGUST 2023 – OCT 2024

• Efficiently managed calendars, scheduled meetings, and coordinated logistics ensuring smooth operations.
• Synchronised his calendar to his itinerary plans when he’s on a trip.
• Handled incoming and outgoing communications, including emails.
• Assisted in planning, coordinating, and executing projects. Tracked project progress and ensured deadlines were met.
• Prepared and edited business correspondence, reports, and presentations. Ensured all documents were accurate and professionally presented.
• Conducted in-depth research on various topics to assist in decision-making. Presented findings in a clear and concise manner.
• Coordinated travel arrangements, including flight bookings, hotel reservations, and itinerary planning.
• Maintained strict confidentiality of sensitive information.
• Utilized various digital tools and platforms to streamline work processes and improve efficiency.
• Coordinated and liaised with internal teams, external partners, and clients on behalf of the executive team.
• Organize and maintain electronic and physical files, databases, and records.

➣ EXECUTIVE MANAGER

HAWIYAH WHOLESALE,RETAIL, AND TRADING, MUTIA, PHILIPPINES | AUGUST 2022 – SEPTEMBER 2023

• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets. Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
• I oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
• Brought in new business connections and revenue generation opportunities by improving networking strategies.
• Communicated with vendors and partners to negotiate contracts and resolve financial discrepancies.
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
• Created, managed, and executed a business plan and communicated the company’s vision and objectives to motivate teams.
• Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.

➣ ADMINISTRATIVE VIRTUAL ASSISTANT

Blue Oak Capital | FEBRUARY 2021 – JULY 2023

• Managed administrative tasks such as data entry, document preparation, and filing.
• Ensured all tasks were completed accurately and on time.
• Assisted with bookkeeping tasks such as invoicing, expense tracking, and budgeting.
• Handled customer inquiries and complaints. Provided information, resolved issues, and maintained high levels of customer satisfaction.
• Sorted, organized, and responded to emails. Prioritized urgent correspondence and ensured timely responses.
• Coordinated schedules, arranged meetings, and managed calendars. Handled changes and cancellations as needed.
• Coordinated travel arrangements for team members, handling logistics and ensuring a seamless experience.
• Utilized a suite of productivity tools to streamline tasks, automate processes, and optimize team workflows.
• Conduct thorough online research to gather data, compile reports, and identify solutions that elevate team projects.
• Prepared and edited documents, presentations, spreadsheets, and reports with accuracy and attention to detail.

➣ REAL ESTATE VIRTUAL ASSISTANT

MadeMan Realty Group | APRIL 2021 – AUGUST 2021

• Conducted cold calls to potential clients using a proven script and persuasive sales techniques. Generated leads and set appointments for real estate agents.
• Followed up on leads and nurtured relationships until they were ready to engage with an agent.
• Tracked and reported on call outcomes. Provided regular updates to agents on the status of leads.
• Communicated effectively with a diverse range of clients. Demonstrated excellent listening skills and the ability to handle objections.

➣ Executive Virtual Assistant 

Claymore Winery – CEO | OCTOBER 2020 – JANUARY 2022

• Coordinate the CEO’s schedule, including meetings, appointments, and travel arrangements.
• Efficiently prioritize and manage the CEO’s daily tasks and commitments.
• Act as a liaison between the CEO and internal/external stakeholders such as clients, board members, and staff.
• Draft and enhance correspondence, presentations, and reports on behalf of the CEO.
• Conduct comprehensive research and gather information to support various projects and endeavors. Handle confidential information with discretion and sensitivity.
• Assist in organizing and executing board meetings and other high-profile events.
• Manage the CEO’s email correspondence and other communications.
• Supervise the CEO’s expenses and process reimbursements.
• Predict the CEO’s requirements and proactively address any issues to boost productivity and efficiency

➣ ADMINISTRATIVE ASSISTANT 

3A RICE AND CORN MILL, DIPOLOG CITY, PHILIPPINES | JUNE 2020 – JULY 2022

• Executed a record filing system to improve document organization and management. Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
• Answered the multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Scheduled office meetings and client appointments for staff teams. Drafted correspondence and other documents for the CEO and department heads in the company’s voice.
• I liaised between clients and vendors and maintained effective lines of communication.
• Interacted with vendors and professional services personnel to receive orders, direct activities, and communicate instructions.
• I served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
• Performed a range of administrative duties, from maintaining production schedules to purchasing supplies and hiring vendors. Reported to the operations manager and assisted shop and office personnel.
• Trusted to analyze and interpret data and to review all shipments, deliveries, and material orders that are to be submitted to the CEO.

➣ Email/Chat Support (Part-time) 

SOPHI | September-October 2020

• I was tasked to answer different inquiries from different customers through my client’s website via email/chat. My client was an MBAteacher, and he had a website called
• Udemy wherein he puts his MBAonline courses for students to view and even study from. I had to learn the mechanics of it all by myself, thus I learned to be independent
  

Expertise and Skills

• Budget Development
• Employee Scheduling
• Relationship Building
• Inventory Management
• Critical Thinking
• Attention to Detail
• Multitasking Abilities
• Analytical and Critical Thinking
• Business Development
• Effective Leader
• Effective Time Management
• Superior Ability to Interpret and 

Execute Instructions

• Computer Literate
• Office administration
• Process Optimization
• Spreadsheet Management
• Expense Reporting
• Technical Support
• Filing and Data Archiving
• Mail Distribution and Handling
• Staff Management
• Documentation and Reporting
• Client Account Management
• Contract Negotiations
• Meeting arrangements

Tools

• Google Workspace 
• Canva
• Capcut
• Adobe Photoshop
• Adobe Lightroom
• Google Drive
• Dropbox
• OneDrive
• iCloud
• WordPress
• ZOOM
• Skype
• TeamViewer
• Zendesk
• Slack
• Jira
• Monday.com
• Any.do
• ClickUp
• Confluence
• Asana
• Notion
• Loom
• Booknetic
• Hive
• Calday
• Zenhub
• Calendly
• Trello
• Zillow
• DocuSign
• Salesforce
• Mailchimp
• DeepL
• Backend Portal
• Intercom
• HubSpot
• Zoho
• Streak
• Dubsado
• Lola.com’
• Call Please
• Flock
• Microsoft Dynamics 365
• Discord
• Todoist
• Evernote
• Various airline and hotel booking platforms
  

Work Experiences 

➣ Construction Project Manager

Nov 2024 – May 2025

• Project Manager for a US Construction Company

➣ Project Manager | Apr 2024 – Nov 2024 

• Construction Project Management for a local construction company

➣ Executive Assistant | Dec 2021 – Apr 2024 

• Project management, technical writing on audit report, document inspection, proofreading, manage calendars, emails, schedules and documents, meeting record transcribing, lead generation

➣ Online Freelancer (part-time) | Mar 2020 – Nov 2023 

• Construction estimator, executive assistant for psychology tutors Online english tutor, captioner and transcriber, lider annotator website and app rater, social media evaluator

➣ Ebay Virtual Assistant (part-time) | Jan 2018 – Dec 2021 

• dropshipping researching, title optimizing, data entry, data analyst graphic designing

➣ Freelance contractor (part-time)| May 2019 – Apr 2021

• Bungalow 1 2-storey residential houses in condo bldg
• Roadworks i residential village i architectural fit out

➣ Project Manager | Sep 2015 – Feb 2020 

• Architectural fit out works 25 storey hotel project 9 residential
• Subdivisions and Mixed Use Land Development, Office Building

➣ Project Engineer| Jan 2008 – Aug 2015 

• Warehouse / Factory and Hydropower Plant Wastewater Regulating
• Government Agency, 4-Level Mall, Factory and Warehouse

➣ Online english tutor | Jan 2008 – Dec 2009 

• Office-based online English Tutor

Expertise and Skills

• Project Management
• Administrative Skills 
• Quality Management
• Analytical Skills
• Safely Management
• Financial Management
• Schedule Management

Tools

• ClickUp 
• Jira 
• Trello 
• LinkedIn 
• Google Workspace 

Summary

To leverage my experience in providing high-level administrative support to optimize operations, enhance efficiency and support organizational excellence on a global scale.

Excellent communication, interpersonal and customer service skills; Familiar with Microsoft Office, Asana, Slack, Notion, Canva, OpenPhone, WordPress, Wix, Meta Trader 5 and Manager; Bright MLS, BoomTown, Open Phone Referral Maker, can organize, prioritize and work under extreme work pressure and deadlines.

Work Experiences 

➣ ExecutiveAssistant (Full-Time)

Digital Virtual Solutions – California, USA | February 2024 – January 2025

• Providing Administrative support to CEO and Executives, Handling confidential and sensitive information with utmost discretion and professionalism, Developing and implementing operational strategies to enhance productivity and streamline processes, Managing and guiding the operations team to achieve departmental goals and targets, Monitoring performance metrics and identifying areas for improvement, Collaborating with other departments to optimize cross-functional workflow, Ensuring compliance with company policies and industry regulations, Plan, manage and lead projects to achieve the company’s goals and vision.

➣ ExecutiveAssistant (Full-Time)

HawthorneGeneral Construction – Portland, USA | August 2023 – Dec 2023

• Appointment Setting, Prepare invoices, Place orders and communicate with Vendors to obtain product information, pricing and delivery details, Conduct job interviews, assess candidates, and facilitate the hiring process, Act as a liaison between the executive and the sales team or external contacts. Draft contracts, Schedule and organize meetings and inspections, Provide basic technical support to customers, Social Media Management, Make blog post contents, SEO, Monitor and respond to emails.

➣ VA Training Manager &Transaction Coordinator(Full-time)

MVS – Virginia, USA | May 11,2021-March 1,2023

• Training new hires tech tools and policies, Social Media Management, Database Management, Basic listing marketing including setting up a template property flyer + postcard, Email Management, Draft buy/sell agreements, contracts, key addendum contingencies, Newsletter and Market Update

➣ Executive Secretary of the CEO (Full-time)

Future Software Technology | Dubai, UAE June 2019 – Feb 2021

• Receive and screen phone calls and redirect them when appropriate, Prepare invoices or financial statements and provide assistance in bookkeeping, Organize and schedule meetings and appointments, Handle and prioritize all outgoing and incoming correspondence (e-mail, letters, packages etc.), Handle confidential documents ensuring they remain secure, Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders, Maintain electronic and paper records organized, Conduct research and prepare presentations or reports as assigned, Book travel arrangements, Monitor social media accounts and Technical support to the back office team. 

➣ Receptionist

Shangri-la – Fort Manila | September 2018 – January 2019

• Taking reservations and answering queries by phone or email, table allocation, daily revenue report and 3 day forecast report, monitoring social media accounts, handling complaints, and dealing with payments.

➣ Concierge

Shangri-la – Fort Manila | August 2018 – September 2018

• Welcoming and greeting the guests upon entrance, Assist the front office if they have a reservation, giving directions, ensuring security of the hotel, point of reference for guests who need assistance or information, to be able to provide what the guests wants and provide them with personalized solutions by suggesting activities and facilities provided by the hotel and even outside, acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.

Expertise and Skills

• Calendar and inbox management
• Executive meeting coordination
• End-of-day reporting
• Confidential information handling
• Professional communication
• Conflict resolution
• Task prioritization
• Workflow organization
• CRM management
• Competitor data research
• Lead generation
• Outbound calling
• Google Workspace proficiency
• Spreadsheet management
• Basic social media scheduling
• Attention to detail
• Adaptability
• Self-directed learning
• Integrity and accountability

Tools

• Microsoft Office
• Asana
• Slack
• Notion
• Canva
• OpenPhone
• WordPress
• Wix
• Meta Trader 5
• Manager
• Bright MLS
• BoomTow

Summary

Detail-Oriented Virtual Assistant with strong administrative expertise and a background in Food Technology. Skilled in managing high-level operations, calendar and inbox management, project coordination, and workflow automation. Experienced in supporting executives across real estate, government, e-commerce, and service industries. Tech-savvy and proactive, with a track record of delivering organized, efficient, and results-driven virtual support in fast-paced environments.

Work Experiences 

➣ E-commerce Executive Virtual Assistant (Full-Time)

RIKKEL | January 2024 – March 2025

• Oversee daily e-commerce operations to ensure efficient and streamlined processes
• Manage product listings, pricing, stock levels, and end-to-end inventory control
• Upload and optimize product images, descriptions, and metadata for better visibility
• Track and analyze Key Performance Indicators (KPIs) to monitor performance
• Provide customer support and respond promptly to inquiries and concerns
• Coordinate digital marketing efforts and sales strategies to boost conversions
• Manage email communications and assist with executive calendar scheduling
• Maintain an updated product catalog and ensure marketplace accuracy
• Prepare sales reports and assist in analyzing business performance
• Communicate with vendors and suppliers regarding inventory and product updates
• Handle order processing, fulfillment, shipping, and tracking
• Create project management systems and implement workflow automation for efficiency

➣ Executive/Personal Virtual Assistant (Part-time)

Alvarado Entreprises | December 2022 – January 2024

• Managed comprehensive project workflows for cleaning service business
• Coordinated end-to-end administrative and operational processes
• Executed advanced CRM and automation system management
• Developed and implemented social media marketing strategies
• Handled full recruitment lifecycle including interviews and onboarding
• Created and managed digital content across WordPress and social platforms
• Conducted strategic lead generation and client relationship management
• Prepared critical business documentation and presentations
• Facilitated team and client communications via multiple digital platforms
• Provided high-level executive support with proactive operational solutions

➣ Executive Assistant and Social Media Manager (Project-based)

Government Organization | February 2023 – February 2024

• Managed Social Media: Ensured timely responses and a positive online presence using Hootsuite and major platforms (Facebook, Instagram, Twitter, TikTok).
• Developed Strategies: Aligned social media efforts with campaign goals using ClickUp.
• Created Content: Produced engaging posts with Canva and monitored engagement.
• Scheduled Posts: Coordinated content with campaign events using Google Calendar.
• Engaged with the Community: Built relationships to enhance public image.
• Conducted Research: Analyzed trends using Google Trends.
• Provided Admin Support: Managed schedules and travel with Microsoft Office Suite and Asana.
• Assisted with Financial Reports: Helped prepare reports using QuickBooks.
• Tracked KPIs: Reported on social media engagement metrics to evaluate campaign performance.

➣ Food Technology Virtual Assistant (Project-based)

Consultare Inc. | May 2023 – September 2023

• FDA Compliance & Documentation: Reviewed nutrition labels and packaging for FDA compliance and industry standards.
• FDA Requirements & Certifications: Assisted clients in preparing necessary FDA documentation & certifications.
• Ingredient List Verification: Ensured ingredient lists met regulatory standards and transparency.
• Collaboration & Coordination: Worked with teams to finalize product documentation and maintain high-quality production standards.
• Certification & Compliance Review: Verified that all product documentation met certifications and regulatory requirements.
• Documentation Management: Organized and maintained accurate records, ensuring compliance with FDA regulations.

➣ Customer Support (Credit Report Specialist)

Teleperformance | June 2021 – December 2021

• Managed calls: Handled inbound and outbound calls, providing outstanding customer service.
• Billing inquiries: Addressed and resolved customer billing issues promptly and accurately.
• Account security: Verified personal information and processed updates securely.
• Product promotion: Promoted products and services, achieving sales goals and enhancing satisfaction.
• Complaint resolution: Effectively managed customer complaints, maintaining a positive company reputation.
• CRM documentation: Accurately recorded customer interactions and transactions in the CRM system.
• Issue escalation: Recognized and escalated critical issues to the appropriate departments.
• Product knowledge: Maintained comprehensive knowledge to support customers effectively.

Expertise and Skills

• CRM Systems Management
• Project Management (Real Estate & Construction)
• Advanced Administrative Research
• Data Entry & Analytics
• Photo & Video Editing
• E-commerce Platforms
• Social Media Marketing Tools
• Microsoft Office Suite
• Google Workspace
• Project Management
• Product Formulation
• Quality Control Protocols
• Food Safety Standards Compliance
• Construction Project Documentation
• Lead Generation
• Advanced Calendar Coordination
• Effective Task Prioritization
• Time Management Strategies
• Presentation Development
• Client Relationship Optimization
• Real Estate Project Coordination
• Technical Report Preparation
• Operational Workflow Optimization
• Performance Tracking
• Detailed Compliance Monitoring
• Bookkeeping
• Tax Credit & Permitting

Tools

• Google Workspace
• Canva
• Trello
• Asana
• Notion
• Salesforce
• ClickUp
• HouseCall Pro
• Monday.com 
• Jobber
• ConnectBooks

Work Experiences 

➣ Executive Assistant to CEO 

WLDA Corp | January 2024 – December 2024

Administrative Support

• Manage the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Coordinate internal and external communications on behalf of the CEO.
• Prepare and edit reports, presentations, and correspondence.
• Organize and maintain files, documents, and records for easy access and retrieval.

Strategic Coordination

• Assist in planning and prioritizing the CEO’s projects, ensuring deadlines are met.
• Act as a liaison between the CEO and internal teams, stakeholders, and external partners.
• Attend meetings alongside the CEO, take minutes, and follow up on action items.
• Provide insights and research to support decision-making and strategic initiatives.

Operational Efficiency

• Oversee daily operations to streamline workflows and improve productivity.
• Anticipate the CEO’s needs and proactively address tasks and challenges.
• Assist with budget management, expense reports, and vendor communications.

Event and Travel Management

• Coordinate travel itineraries, accommodations, and logistics for the CEO’s business trips.
• Plan and execute company events, executive meetings, and conferences.
• Manage virtual and in-person engagements to ensure seamless experiences.

Communication and Confidentiality

• Handle sensitive and confidential information with discretion and professionalism.
• Draft and review emails, memos, and other communications for the CEO.
• Act as the primary point of contact for the CEO, ensuring effective and clear communication.

➣ Social Media Manager & Executive Assistant to CEO 

Sluice Drip Spa | April 2024-December 2024

Social Media Management

• Create, schedule, and manage regular posts on all our social media platforms, namely Instagram, Facebook, TikTok, and Twitter.
• Engage with followers and community members through comments and messages to foster a community awareness and engagement feel.
• Analyze engagement data to improve post-performance.

Content Creation

• Develop engaging content for social media, blogs, and email newsletters.
• Create promotional materials such as flyers, digital banners, and advertisements.
• Assist in video content creation for promotions or informational purposes.

Email Marketing

• Create and manage email campaigns, including newsletters, promotional offers, and event announcements.
• Segment email lists to tailor messages for different customer/clientele groups.
• Track and analyze open rates and conversion metrics to optimize strategies.
• Gather customer feedback for service improvements and new offerings.

SEO and Website Management

• Update the spa’s website with fresh content, blog posts, and SEO improvements.
• Monitor website performance and user engagement using analytics tools.
• Ensure the website is up-to-date with the latest services and events.

Event Promotion

• Assist in organizing and promoting wellness events and new service launches.
• Coordinate online registration and follow-up communications for event participants.
• Create and distribute event-related content across all channels.

Advertising

• Manage and optimize paid advertising campaigns on social media and Google Ads.
• Develop targeted advertising strategies to attract local clientele in Peachtree City, GA.
• Analyze advertising performance and adjust strategies as needed.

Collaboration

• Work in conjunction with our current marketing company/team, including the Project Manager/Marketing Director (so you will not be working alone).

Administrative Tasks and Email Management

• Handle business-related emails, responding to inquiries, booking requests, and collaborating with vendors.
• Filter and prioritize email correspondence to streamline communications and enhance response times.

Schedule Management

• Manage the calendar for the spa, scheduling community outreach events, corporate engagements, and promotional activities.
• Set up reminders for meetings, appointments, and follow-ups to ensure all engagements are timely and well-coordinated.

Event Coordination

• Plan and schedule community outreach events to promote wellness and the benefits of vitamin IV infusions.
• Coordinate with local businesses and organizations to arrange corporate wellness events, enhancing visibility and expanding the client base.

Local Engagement

• Research and identify local events, fairs, and gatherings where the spa’s services could be effectively promoted.
• Handle logistics for participation in such events, including registrations, material preparations, and staffing requirements.

➣ Legal Assistant/Data Entry

State of the Art Legal, LLC. | October 2023-April 2024

Data Management

• Accurately input and update data into spreadsheets, databases, and CRM systems.
• Organize and maintain digital records for easy access and retrieval.
• Perform data cleansing to ensure accuracy and consistency.

Administrative Support

• Assist with creating, formatting, and editing reports or documents.
• Respond to emails and manage correspondence related to data entry tasks.
• Generate data reports and summaries as required by management.

Quality Control

• Review data entries for accuracy and address discrepancies or errors.
• Perform regular audits to ensure data integrity and compliance with company policies.

Collaboration and Communication

• Work closely with team members to complete projects and meet deadlines.
• Communicate updates and progress to supervisors regularly.

➣ Executive Assistant & Administrative Assistant

Art of Healing | January 2022-December 2023

Administrative Support

• Manage calendars, schedule appointments, and organize meetings.
• Handle email and phone correspondence, ensuring timely responses.
• Prepare presentations, reports, and other documentation.
• Conduct research and compile data to assist decision-making.

Back-Office Operations

• Process invoices, track expenses, and assist with basic bookkeeping.
• Maintain accurate records in digital filing systems.
• Manage data entry, database updates, and routine audits.
• Assist with HR support tasks, such as onboarding documents and employee records.

Project and Task Management

• Coordinate team projects and maintain progress updates.
• Use project management tools (e.g., Trello, Asana) to organize tasks and deadlines.
• Support marketing efforts by scheduling social media posts and preparing promotional materials.

Customer and Client Support

• Respond to customer inquiries via email or chat.
• Handle order processing, shipment tracking, and returns coordination.
• Provide support in resolving customer complaints or issues.

➣  Supervisor 

SV More Pharma Corp | September 2018-December 2021

Sales Management

• Lead, train, and motivate the sales team to meet and exceed targets.
• Monitor and evaluate sales performance, providing coaching and actionable feedback.
• Assist in developing sales strategies and initiatives to achieve business goals.
• Maintain strong relationships with key clients and oversee large or complex deals.

Team Leadership

• Conduct team meetings to communicate goals, strategies, and updates.
• Delegate tasks effectively, ensuring accountability and productivity.
• Support hiring, onboarding, and performance evaluations for sales staff.

Accounts Receivable Support

• Collaborate with the AR team to resolve client payment issues.
• Ensure timely invoicing and collections for completed sales.

Process Improvement

• Identify and implement strategies to streamline sales and AR workflows.
• Maintain and update policies to enhance efficiency and compliance.

Reporting and Collaboration

• Prepare and present sales reports and key performance metrics to management.
• Work closely with other departments, such as marketing and finance, to align goals and processes.

Expertise and Skills

• Microsoft Office Software Proficiency
• Social media administration
• Customer complaint resolution
• Client relations and interaction
• Project Scheduling
• Proficient in Adobe Editing Applications (Adobe Photoshop, Adobe Premiere Pro)
• Good Leadership Skills
• Document Editing and Proofreading
• Calendar Management
• Data Entry
• Task Management Tools
• Problem-solving
• Adaptability
• Research Skills

Tools

• Trello
• Asan
• ClickUp
• Jira
• HubSpot
• Microsoft Office Suite
• Google Workspace
• Meta Business Suite (Facebook/Instagram)
• TikTok
• Twitter/X
• Google Business Manager
• Mailchimp
• Brevo
• Adobe Photoshop 
• Premiere Pro.